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Customer Testimonials
This is how e-businesses should operate. I actually asked them to call me instead of placing my order online. They returned my call promptly and helped me determine the best option available to me. Later, they called me to let me know that shipping would have to be changed, but at no additional cost to me, since the problem was on their end. Additionally, I received an automated call to let me know that my items were out for delivery and that I should receive them on that particular day. One of the best, if not the best experience I have ever had shopping on the internet.
-Scott S.(Somerset, KY)
I found my way around the site very easily and had a wonderful online shopping experience! I will definitely plan on shopping from eHobbies again soon!
-Brenda B.(Austin,TX)
Customer service was very helpful. I didn't know anything about rockets but the gentleman who handled my call was very helpful. He said he had launched rockets many times and helped me pick out a good one for my son. He also assisted me in picking out extras I would need since once you launch a rocket the engine is done. Was told shipping takes 10 days to 2 weeks but once I was notified that it shipped it came within a week. Overall very satisfied!
-Chris K.(Marlton, NJ)
Product came earlier than expected in perfect condition.
-Michael H.(Destin, FL)
I wanted to compliment ehobbies for the design of the website. I really appreciated the feature that had a link to the correct size rocket motors, wadding, and repair kit. For someone new to rocketry, it made it really simple. It was one of the major factors in my decision to place an order with your company. I didn't have to worry that I was ordering the incorrect rocket motors or accessories because it was directly linked to each rocket. I did not find any other website like that.
-Martha M.(Mineral, VA)
This is customer service that was certainly not expected in this day and age. It is very much appreciated, and it makes me want to look to you first for all of my future hobby needs (of which I have quite a few).
-Bill G.(Virginia Beach, VA)
FAST and QUICK service! I will use you guys for now on. Thank you for making it easy to shop for hobbies!
-Paul F.(Bethlehem, GA)
Wow impressive customer service! thanks for the info and the quick reply I'll recommend you guys to others.
-Ben P.(Campbell, CA)
I found my way around the site very easily and had a wonderful online shopping experience! I will definitely plan on shopping from eHobbies again soon!
-Brenda B.(Austin,TX)
Product came earlier than expected in perfect condition.
-Michael H.(Destin, FL)
What a great selection of RC Cars, I can stay on your site all day!
-Justin C. (Plano, TX)
By far the best prices I have seen on RC Cars
-Zack (Seattle, WA)
My first order with them and I'm very satisfied with their service. Prompt delivery, as ordered. Will shop again.
-Andrezej Semeniuk
I ordered a Bachmann G Gauge Tweetsie Railroad Set from eHobbies and was totally satisfied with my purchase. Even though I ordered it only a few days before Christmas I received it on time. Unlike merchandise that I received from another hobby / train retailer which was obviously defective and opened prior to shipment, eHobbies merchandise arrived packaged well and in perfect condition. I would not hesitate to recommend eHobbies and would purchase from them again.
-Stephen Riley
Great company and very quick shipping.
-Francis Wildfong
I've compared many sites, and eHobbies won out in price, selection, ease of use (navigating & search engine), and shipping (others never showed shipping). eHobbies is my model retailer!
-Tom Pyles
This product was $20 less than the other stores, the shipping was very timely and the product was packaged very well. I will buy from them again!
-Michael Albrecht
2 Days and it was on my doorstep I was impressed, so much that I have recommended you to all my friends, heck even my non-friends, maybe I should not say this but your prices on the 4 kits I bought was cheaper then it would have cost me to go to the store and pick them up, that is including taxes and shipping charges. I hope to get other kits from you, please let me know when you get the enterprise in.
-Jerome Catiller
WOW, let me say it again WOW. You sir, by far have been the most involved and the most communicative individual in my career of collectible buying (after it becomes addicting it's a career.heheh). thanks again for your diligent work. Man you have yourself one devoted customer now.
-Kevin Michaud
I placed this order on June 17th...today is June 22 and UPS just delivered my order! BRAVO! I belong to Aircraft Resource Center, an international online model building club with over 20,000 members worldwide. I'd like to make a posting in the "Good Trader Forum" and brag about the great service and even better prices you offered and came through with! Our hobby is getting increasingly more expensive, but with companies like eHobbies, it takes some of the sting out of it. Be prepared to see my name come through very often as I plan to make future purchases from your company. Again, thank you for the great service and great deals you offer! You have just made a lifetime customer of me.
-Sean Tracy
I have placed several orders with eHobbies during the last several years and have always received good service and timely delivery. I am very satisfied with this company and give them a high rating.
-Wallace Anderson
Once again, Thank you for going out of your way to prove eHobbies Is a great RC site. Customer Service is very important and you excelled.
-John Gadomski
Contacted eHobbies in online chat about the products I was purchasing. Their responses were quick and quite helpful. I would buy from them again.
-John Ash
My first order, but definitely not my last. What great service!
-Robert Wetton
Found what I was looking for in a quick manner, and had my order within three days, even tho it was a week before Christmas.
-Michael Roberts
Great retailer in every way... no hesitation about buying from them again!
-Dianne Spatz
My item came super fast, great to deal with.. Thanks my boys will love the train.
-David Wiederholt
I got what I ordered, on time and in great shape. Promise made--promise kept.
-Gary Sitler
Great price, shipped very quickly; I will return next time I'm buying...thank you.
-D. Benjamin Friedman
Great selection of items, and good prices. My order arrived quicker than I expected, and exactly right. I am placing another order now, and will probably buy all my hobby supplies from them in the future. Great website!
-Daniel Dickey
This was an easy sale and buy. I was looking for kids' adventure toys and found and ordered three great items for a 7 year old boy. Everything was in stock and shipped in a very timely manner. I am glad to know about this site and will use it many times again.
-Cheryl Cotton
My experience with eHobbies can be summed up with one word: "Excellent." The price for the dullcote was unbelievably inexpensive; a can costs $7 here in New Jersey! Because of the low price, I arranged for three cans to be shipped to my best friend. The shipping option was top notch and had no problems. I highly recommend eHobbies and will definitely purchase from them again.
-Emma Foster
They had what I wanted. The price was good. The site was convenient. Shipping was prompt. They did what they said they would do. I'll go back to them in the future.
-William Porter
This is my first order from this merchant but I was very pleased with the length of time it took for the package to arrive, the way the item was packaged, the condition of the item (perfect) and I got a discount code for my next purchase. I was very pleased with my shopping experience with this merchant and I will use them again in the future. Note: I didn't have a need to use the Customer Service but I'm sure if they are inline with everything else I experienced with this merchant I have no doubt they would have taken care of any problem.
-Della Thompson
Had great service from them. One of the items I ordered had been damaged (not sure if during shipping or defective product) and I call them and they promptly sent out a replacement. This is the second or third time I have from them and have good service every time.
-Jon Osborn
The best on the Web! They let me know it was back in stock the day it arrived to them!! WOW!
-George Creamer
Prompt delivery of item ordered. Very nice selection of Lionel rolling stock and accessories. Have bought from this merchant before and will do so again.
-Dennis Long
Best online hobby store!! lowest prices and super fast shipping! I'm a repeat customer and will keep buying from ehobbies.com.
-Jose Gomez
eHobbies.com had the best prices on the products I was looking for....I would happily recommend this vendor to friends and fellow hobbyists...in fact I've already done so.
-Justin McCoy
By the time I thought of eHohhies & found that they had the very item I wanted for a VERY LOW PRICE, I only had about 1 week to get it in before February 17th to me. When the eHobbies phone rep assured me the item will get to me in 4 days, I thought with Saturday & Sundays it'll take a little longer,but if it gets to me on time it's ok enough. When the item did come, I thought it amazing that it took less than 4 days for that item to get to me with some days to spare on time (with a knock on the door from the mail carrier).
-James Arnold
This is my second order from eHobbies and once again they came through with flying colors. One of the best companies I have dealt with online.
-William Bannier
eHobbies.com has a huge selection of products to choose from and I have purchased numerous items in the past and will continue to in the future! Highly recommend them if you want a painless transaction!
-Robert Fitch